The pie charts show the satisfaction levels of undergraduate and postgraduate students with different aspects of a UK university in 2007. The data suggest that although satisfaction was generally high for both groups, postgraduates tended to be more positive about learning spaces and the cafeteria, whereas undergraduates showed significantly greater approval of the university’s facilities.
Regarding classrooms, the patterns for the two groups were nearly identical. The percentage of undergraduates who felt very satisfied was 62%, just one point lower than that of postgraduates. Similarly, the proportions of those who were quite satisfied were close, at 13% and 14%, respectively. The rest of the students were dissatisfied, with undergraduates showing a slightly higher rate than postgraduates (25% versus 23%).
In contrast, the cafeteria ratings showed clearer differences. Just over half of undergraduates (52%) reported being very satisfied with the service, compared to nearly three-quarters of postgraduates (73%). A larger percentage of undergraduates were either moderately satisfied or dissatisfied—22% and 26%, respectively—while these percentages were much lower among postgraduates —16% and 11%, respectively.
Opinions about university facilities varied greatly. Undergraduates were mostly very pleased, with 85% describing themselves as very satisfied and only 1% dissatisfied—the lowest negative rating among all categories. Postgraduates, however, were much less enthusiastic: just 43% felt very satisfied, while dissatisfaction was at 25%. The percentage who were quite satisfied (32%) was also significantly higher than that of undergraduates (14%).
